Privacy Policy

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include: • Personal identifiers (name, email address, phone number) • Professional information (company name, job title) • Technical information (IP address, browser type, device information) • Usage data (how you interact with our services) • Communication records (support tickets, feedback)

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send technical notices, updates, and security alerts • Respond to your comments and questions • Analyze usage patterns and trends • Detect, prevent, and address technical issues • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With your explicit consent • With service providers who assist in our operations • To comply with legal obligations • To protect our rights, property, or safety • In connection with a merger, acquisition, or sale of assets • With trusted business partners for specific services

We implement appropriate security measures to protect your information: • Encryption of data in transit and at rest • Access controls and authentication measures • Regular security assessments and updates • Secure data centers and infrastructure • Employee training on data protection • Incident response procedures However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce agreements • Meet regulatory requirements We will securely delete or anonymize your data when it's no longer needed, unless retention is required by law.

Depending on your location, you may have certain rights regarding your personal information: • Right to access your personal data • Right to correct inaccurate information • Right to delete your personal data • Right to restrict or object to processing • Right to data portability • Right to withdraw consent To exercise these rights, please contact us at support@pirelshield.com.